Why Was My Forex Bonus Cancelled?
A bonus vanishing usually isn't a glitch — it's a term in the fine print. Here are the usual culprits.
Last updated 28 July 2026 · Reviewed by Tim Morris
Common reasons
- You withdrew your own funds. At most brokers, withdrawing your deposit removes the bonus credit — often the single most common cause.
- Account inactivity. Many bonuses are forfeited after a set period with no trading.
- The time limit expired. Bonuses frequently expire if you don’t use or clear them within a window.
- Excluded trading. Hedging, scalping, or arbitrage-style trading is often barred and can void the bonus and its profits.
- Suspected abuse. Multiple accounts, matched bets across clients, or other patterns trigger “bonus abuse” clauses.
- Minimum not met. Falling below a required deposit or balance can cancel it.
What to do
Re-read the bonus terms to find the exact clause, then contact support in writing and ask which condition applied. If your money (not just the bonus) is being held, see what to do when a broker won’t let you withdraw. To avoid it next time, learn the traps and how the turnover requirement works before you opt in.
Frequently asked questions
› Why did my forex bonus disappear?
The most common reason is that you withdrew your own funds, which removes the bonus credit at most brokers. Other causes: account inactivity, an expired time limit, trading in an excluded way (such as hedging or scalping), or the broker suspecting bonus abuse.
› Can I get a cancelled bonus back?
Sometimes, if it was removed in error — contact support with the specifics. But if it was cancelled because a term was breached or you withdrew your deposit, it’s usually gone for good. Read the terms before you opt in.